You’re halfway through your consultation when your client excitedly pulls out their phone.
“This is what I want.”
The nails are flawless. Perfect symmetry. Impossible reflections. A design so intricate it looks like it was painted by a robot with unlimited time and zero gravity.
And then it hits you.
Those nails aren’t real.
They weren’t done by a nail tech. They weren’t done on a human hand. They were generated by AI.
More and more nail techs are running into this exact situation. Clients come in with reference photos that look stunning at first glance but are structurally impossible, wildly impractical, or simply not achievable on real nails with real products.
So what do you do when inspiration turns into unrealistic expectation - and how do you handle it without disappointing your client or underselling your skills?
Why AI nail references are a problem
AI images often ignore the basic rules of nail structure, proportions, and materials. You’ll see things like:
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impossible depth, shine, or texture
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details that float with no clear technique behind them
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designs that would take triple the time (or simply can’t exist in real life)
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lighting and effects that can’t be replicated on an actual hand
Trying to recreate these exactly sets you up for stress - and sets the client up for disappointment.
How to handle the conversation professionally
1. Acknowledge the inspiration
Never start by saying “this isn’t possible.” That shuts people down fast.
Instead:
“I see what you like about this - the colours / texture / vibe are beautiful.”
This shows you’re on the same team.
2. Explain the reality (without blaming AI)
Gently educate:
“This image looks AI-generated, which means some of these details don’t translate to real nails.”
No lectures. No tech jargon. Just facts.
3. Break down what can be recreated
Point out what is achievable:
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colour palette
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overall mood
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similar nail art techniques
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realistic alternatives
This turns a “no” into a “here’s what I can do.”
4. Show real examples of your work
This is key. Use:
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photos of your own sets
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past designs with similar elements
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samples that match your skill and style
Clients trust real results more than digital fantasy.
5. Never over-promise
If you attempt something experimental, be clear:
“I can recreate this inspired version, but it won’t look identical - and that’s important to know upfront.”
Over-promising leads to unhappy clients, even when the work itself is excellent.
Offer smart alternatives instead
When needed, suggest:
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simplified versions
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techniques that last better
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designs that suit the client’s nail length or lifestyle
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options that fit the appointment time
This protects both your reputation and your schedule.
Remember: your expertise matters
AI doesn’t understand nail anatomy, wearability, nail products or longevity. You do.
Your job isn’t to copy an image pixel-by-pixel - it’s to create beautiful, healthy, long-lasting nails that work in real life.
Clients don’t need perfection.
They need honesty, guidance, and results they’ll love when they leave your chair.